Oxford Podcast Studio is a trading name of Story Ninety-Four LTD. Story Ninety-Four LTD is the Data Controller for personal data collected through this website, during booking processes, and within our studio sessions. We are registered with the Information Commissioner's Office (ICO).

We are committed to protecting your privacy. We do not trade personal data for commercial purposes and will only disclose it if required by law, necessary to deliver our services, or with your consent.

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1. The Data We Collect

We collect different types of data depending on your interaction with us:

• Client Booking Data: Name, contact information (email, phone number), billing information, company registration details (if applicable), and booking history.
• Studio Recordings: The raw footage and audio files created during your podcast session are classified as personal data. If we operate CCTV on the premises for security, your image may also be captured.
• Website Visitors: Standard internet log information and visitor behaviour patterns (via Fathom Analytics).

2. How We Use Your Data

We process your data under specific legal bases defined by the UK GDPR:

• Contractual Necessity: To process your booking, invoice you, and record/deliver your podcast content.
• Legitimate Interests: To run our business efficiently, track payments, and improve our website functionality.
• Legal Obligation: To maintain financial records for HMRC (tax purposes).

3. Data Retention

We do not keep your data longer than necessary for the purposes for which it was collected:

• Studio Recordings: As per our Terms & Conditions, raw audio/video files are stored  for 30 days post-session. After this period, they may be permanently deleted unless otherwise agreed.
• Financial Records: Invoices and payment records are kept for 6 years to comply with UK tax laws.
• Contact Details: We retain client contact details for our internal booking history unless you request deletion.

4. Third Parties and Data Sharing

We use trusted third-party service providers to help run our business. We may share data with:

• Google Drive: Used to securely transfer your raw recording files to you.
• NatWest: To process your payments securely. We do not store full card details on our own servers.
• Fathom Analytics: To monitor website traffic without compromising privacy.
• FreeAgent: To manage our invoices and tax returns.

5. Cookie Policy

Our website, oxfordpodcaststudio.co.uk, uses cookies and related technologies to function effectively.

• Fathom Analytics (Privacy-First): We use Fathom to measure website traffic. Fathom does not use cookies to track you across the web and does not store personal data. It anonymizes visitor data.
• Functional Cookies: These ensure certain parts of the website work properly, such as the booking cart, and that your user preferences remain known.
• Social Media Buttons: Our site includes buttons for Facebook, Twitter/X, and LinkedIn. These buttons work using pieces of code from those networks themselves, which may place cookies on your device if you interact with them.

6. Your Rights

Under the UK GDPR, you have specific rights regarding your personal data:

• Access: You have the right to request a copy of the data we hold about you.
• Rectification: You have the right to request that we correct inaccurate data.
• Erasure: You have the right to request that we delete your data (e.g., asking us to delete your recording before the 30-day window expires).
• Objection: You have the right to object to marketing communications.

7. Contact Us

If you have any questions regarding this policy or how we handle your data, please contact us:

• Data Controller: Story Ninety-Four LTD
• Email: matt@storyninetyfour.com
• ICO Registration Number: ZB420917
• Complaints: You have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ico.org.uk) if you believe we have mishandled your data.